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Frequently Asked Questions

1.Related to Virtual Asset Market Conditions

1. Do I need to purchase the right to access virtual asset market conditions?

No, it is currently open for free and can only be viewed for IP addresses in the Hong Kong region.

 

2. Are virtual asset market conditions available 24 hours a day?

Virtual asset market conditions and trading are available 24 hours a day, 7 days a week, except for trading suspension times caused by non - force majeure factors such as system maintenance.

 

3. Why can't I see the virtual asset market conditions?

In accordance with regulatory requirements, access to virtual asset market conditions is currently only open to IP addresses in the Hong Kong region.

 

4. How to view virtual asset market conditions?

Enter the [Market] page, select [Virtual Assets], and you can view the virtual asset market conditions.

 

5. In which currencies can virtual assets be traded?

Virtual assets currently only support placing orders in Hong Kong dollar / US dollar trading pairs.

 

6. Why did the virtual assets I added to my favorites disappear?

In accordance with regulatory requirements, access to virtual asset market conditions is currently only open to IP addresses in the Hong Kong region, and viewing virtual asset market conditions is not supported in regions outside Hong Kong.

 

7. Is there a price fluctuation limit for virtual assets?

There is no daily price fluctuation limit for virtual assets, so the daily fluctuation is relatively large, and you need to operate with caution.

 

8. How to trade virtual assets, what qualifications are required? What are the restrictions on virtual asset trading?

Only individual clients who fully meet (including but not limited to) the following conditions can trade virtual assets on the Yat Lung Global mobile application:

  • - Individual
  • - Professional investor
  • - Has opened a China Merchants Bank International securities cash trading account
  • - Has opened a China Merchants Bank International virtual asset trading account
  • - Is in a non - restricted area
  • - Has passed the suitability assessment

The virtual asset account only supports virtual asset trading and does not support the purchase of stocks, funds, bonds and other financial products. If you need to purchase other financial products, you need to switch to a securities account.

 

2.Related to Trading Funds

1. What fund services are supported?

The virtual asset trading account only supports fund transfers between China Merchants Bank International accounts. Direct deposit of funds from your bank account to the virtual asset account, direct transfer of funds from the virtual asset account to the bank account, and currency exchange within the virtual asset account are not supported for the time being.

For the avoidance of doubt, you may only -

  • - Transfer funds from the China Merchants Bank International securities cash account to the virtual asset trading account;
  • - Transfer funds from the virtual asset trading account to the China Merchants Bank International securities cash account.

You may not -

  • - Transfer funds directly from a bank account to the virtual asset trading account;
  • - Transfer funds directly from the virtual asset trading account to a bank account.

 

You can handle the deposit and withdrawal of the virtual asset trading account through the following paths -

  • - First deposit funds from the bank account to the China Merchants Bank International securities cash account and then transfer them to the virtual asset trading account;
  • - First transfer funds from the virtual asset trading account to the China Merchants Bank International securities cash account and then withdraw them to the bank account.

You can operate according to the following path: APP - My - More Services - Funds - Fund Transfer.

 

3.Other Frequently Asked Questions about Virtual Assets

1. What are the investment restrictions?

  • - Currently, only BTC (Bitcoin), ETH (Ethereum), and USDT are available. If there are product updates, we will notify you separately.
  • - Considering that investing in virtual assets is complex and extremely risky, China Merchants Bank International sets an upper limit on the amount you invest in virtual assets:

    • - For general clients - the maximum total trading amount of the virtual asset trading account is HKD 1,600,000, that is, the total market value of purchased / held virtual assets shall not exceed HKD 1,600,000;
    • - For vulnerable clients (such as the elderly) - the maximum total trading amount of the virtual asset trading account is HKD 800,000, that is, the total market value of purchased / held virtual assets shall not exceed HKD 800,000.
  • - You can apply to China Merchants Bank International for an increase in the trading limit, and China Merchants Bank International will approve it after comprehensively considering your situation.

 

2. Which virtual assets can be traded?

Currently, only BTC (Bitcoin), ETH (Ethereum), and USDT are available. If there are product updates, we will notify you separately.

 

3. Can trading be done over the phone?

Currently, VA trading cannot be done over the phone; platform VA trading can only be conducted through the mobile application Yat Lung Global.

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